Personal policy

Your privacy is important to us, and we are responsible with the personal information you provide us. This policy describes how we process, store, and handle your personal data both when you are a customer with us and when you are applying for a job with us.

It also describes your rights and how you can assert them. It is important that you read and understand the privacy policy and feel secure about our handling of your personal data.

ValueAdd Solutions Scandinavia AB is the data controller for the processing of personal data described in this policy.
If you have any questions or want to invoke any of your rights, you can reach us at:

E-mail: hej@valueadd.se
Address: Hängpilsgatan 5
Post address: 426 77 Västra Frölunda
Phone number: 072 315 24 47

In addition to the information you provide to us, or that we collect from you when you become a customer with us, contact us, or apply for a job with us, we may also collect personal data from someone else, known as a third party. The information we collect from third parties is as follows:

• Address information from public records to ensure that we have the correct address information for you.
• Information about creditworthiness from credit rating agencies, banks, or credit information companies.

We also collect open data, information published on the internet/social media.

The following categories of personal data may be processed by us:

• Contact information such as name, address, email address, phone number
• Identity information such as personal identification number, organization number
• Financial information such as bank account numbers and other bank-related information
• Work-related tasks such as employment information, applications, CV, cover letter

We process your personal data primarily to fulfill our obligations to you. Our principle is to not process more personal data than is necessary for the purpose, and we always strive to use the least privacy-sensitive data.

Below is information about the personal data processing activities that exist.

Provide and fulfill agreements for services/goods
We process personal data in order to fulfill our contract and provide services/goods to you. We process personal data for our administration and invoicing of services/goods, for credit assessment purposes, to handle complaints and returns, to assist you with questions about your service/good when you contact our customer service, and otherwise to protect our rights and fulfill our obligations under our contract with you. The personal data we handle in this processing includes contact details, identity-related personal data, and financial personal data.

Accounting

We process your personal data in order to fulfill the legal obligations that we are subject to, such as the accounting law's requirement for the archiving of accounting materials. The personal data we handle in this processing includes contact information, identity-related personal data, and financial personal data.

Marketing

We process personal data in order to enable marketing of goods/services to you and to allow sending of newsletters for the services/goods you are generally interested in, as well as information about the company. Furthermore, to facilitate invitations to events in areas of your interest. The personal data we handle in this processing includes contact details and interests related to our services/goods.

Before employment

We process your personal data in connection with you applying for available positions or expressing your interest in employment with us. The company processes your personal data to evaluate your application and carry out the recruitment process. The personal data we handle in this processing includes contact information and identity-related personal data.

We process your personal data in order to administer and provide the contracted service/good. When it comes to personal data processing to fulfill obligations such as accounting law or tax legislation, the legal basis for processing is legal obligation.

For the treatments of marketing and prior to employment, the legal basis is our legitimate interest. This means that we believe our interests in processing your personal data for the purposes listed above outweigh the privacy intrusion you are subjected to because of the processing. This assessment has been made particularly taking into account that we believe the processing will be beneficial for you.

When it comes to personal data in connection with job applications that are not related to a recruitment process or completed recruitment process, we will retain your personal data for potential future recruitment needs only if you have specifically consented to this.

We keep your personal data as long as you are a customer with us and for up to 12 months thereafter. Certain personal data is kept for a longer period, for example, to fulfill requirements from accounting laws and tax legislation. When the purposes of the processing are fulfilled and the retention period has expired, your personal data will be securely deleted or anonymized so that it can no longer be linked to you.

A cookie is a small text-based data file that a web server requests to save in your browser. Since the contents of the cookie are generally sent back with each request to the relevant website, it is possible for the server to keep track of the visitor's preferences, behavior, or identity (as far as it is known). We use the following cookies on our website:

• Session cookies (a temporary cookie that expires when you close your browser or device).
• Persistent cookies (cookies that remain on your computer until you delete them or they expire).
• Third-party cookies (cookies set by a third-party website. We primarily use these for analytics, such as Google Analytics).

The cookies we use aim to improve the services we offer. Cookies enable the website to have better functionality and make it easier for you as a user. We also use cookies to collect and analyze behavioral data based on your use of the website and services in order to enhance the user experience and also to enable personalized communication and messages to you as a user. We also use cookies to be able to target relevant marketing to you.

You can change the settings for the use and scope of cookies in your browser at any time. You can choose to block all non-essential cookies or only accept certain cookies. If you choose to block cookies, it may mean that some services cannot be used or that the website does not function properly in all respects. The footer of the website www.valueadd.se contains a link to manage cookies.

Our stand point is not to disclose the registered person's personal data to external parties unless the registered individual has consented to it or if it is necessary to fulfill our obligations under contract or law. In cases where we disclose personal data to external parties, we ensure that the personal data is handled in a secure manner.

• Service providers

In order to fulfill the purposes of our processing of your personal data and to meet the obligations we have as a company, we share personal data with companies that provide services to us. These companies may only process personal data in accordance with the data processing agreement signed with the company and according to the instructions they receive in connection with this. They are not allowed to use your personal data for their own purposes, and they are legally and contractually obliged to protect your personal data. A service provider is not allowed to share your personal data with third parties or subcontractors without our approval.

• Authorities

We may provide necessary information to authorities if we are required to do so by law. This information may include your personal data. In connection with a legal dispute, it may also be relevant to transfer information that may contain personal data to other parties in the dispute.

We protect your personal data through a combination of technical and organizational solutions. We have implemented specific security measures to protect your personal data against unauthorized or unlawful access. We develop routines and working methods to ensure that your personal data is handled securely. Only those individuals who actually need to process your personal data for their job duties have access to it.

As registered with us, you have the following rights:

• You have the right to request a register extract where you can see what personal data we have about you.
• You have the right to request correction if we have incorrect or incomplete personal data registered about you.
• You have the right to have your personal data deleted under the following conditions:

– The information is no longer needed for the purpose for which it was collected.
– If the data is stored with your consent and you revoke the consent.
– If the process is based on a balancing of interests and there are no justified reasons that weigh heavier than your interest.
– If the personal data has been processed unlawfully.
– If deletion is required to fulfill a legal obligation.
– If you object to processing for direct marketing purposes.

The right to have personal data deleted does not apply if we are required by law (e.g., the Accounting Act) to retain the information.

• You have the right to data portability (the right to have your personal data moved) provided that the legal basis is consent or contract and what you can obtain are personal data concerning you, which you have provided yourself or which have been generated by your actions/activities.
• You have the right to request that the processing of your personal data be restricted. However, if you request a restriction of your personal data processing, it may mean that we cannot fulfill our potential obligations to you during the time that the restriction is in effect.
• You have the right to object to a personal data processing that is based on legitimate interests. In order for us to continue with the processing in question, we need to demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, or freedoms. Otherwise, we may only process the data to establish, exercise, or defend legal claims.
• You always have the right to object to your personal data being used for direct marketing. If an objection is made against direct marketing, the personal data may no longer be processed for such purposes.

If you are not satisfied with the response you have received from us, you have the right to file a complaint with the supervisory authority.